You are eligible for a return if:

• You received a damaged or defective item.
• The item received is different from what you ordered.
• You wish to return an unopened, unused product within 14 days of purchase.

Please note that the following items are not eligible for returns:

• Products that have been used or opened.
• Items returned after 14 days of purchase.
• Personalized or customized items.
• Products purchased from third-party retailers.

To initiate a return, please contact our customer service team at support@kadnse.com within 14 days of receiving the product. Provide your order number, details of the issue, and any relevant photos.

Upon approval of your return request, we will provide instructions on how and where to return the item. You are responsible for the cost of return shipping unless the return is due to our error.

Refunds will be processed once we receive and inspect the returned item. Refunds will be issued to the original payment method used for the purchase. Please allow up to 5 to 10 business days for the refund to reflect in your account.

If your item is damaged or defective, we can offer a replacement instead of a refund. Replacements will be sent out once the damaged item is returned and inspected.

If you have any questions or concerns about our Return Policy, please reach out to us at support@kadnse.com.

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on our website.

At Kadnse, we are committed to providing you with high-quality products and excellent customer service. We hope you enjoy your shopping experience with us.